Becoming a Resolver

Learn how to become a Horizon Resolver and help resolve disputes in the protocol.

What is a Resolver?

Resolvers are trusted community members who help resolve disputes between mission posters and performers. When a dispute arises, Resolvers review evidence from both parties and make fair decisions to ensure the platform remains trustworthy.

Requirements

To become a Resolver, you must meet the following criteria:

Level Requirement

You must reach Level 15 (Pioneer) with a minimum of 11,000 XP.

Your Current Level	XP Needed for Level 15
Level 5 (Explorer)	10,375 more XP
Level 10 (Adventurer)	7,725 more XP
Level 12 (Wayfarer)	5,475 more XP
Level 14 (Trailblazer)	2,175 more XP
Level 15+	✅ Already eligible

Resolvers Guild Membership

Once you reach Level 15, you must join the Resolvers Guild. This is a protocol-level guild that maintains quality standards for dispute resolution.

Resolvers Guild Requirements:

• Level 15+ (11,000+ XP)
• Minimum 80 reputation score
• Clean dispute history (no major infractions)

Path to Resolver

flowchart LR
    A["Level 1<br/>Newcomer"] --> B["Level 5<br/>Explorer"]
    B --> C["Level 10<br/>Adventurer"]
    C --> D["Level 15<br/>Pioneer"]
    D --> E["Join Resolvers<br/>Guild"]
    E --> F["✅ Active<br/>Resolver"]
    
    style D fill:#4ade80,stroke:#22c55e
    style F fill:#22c55e,stroke:#16a34a,color:#fff

Estimated Time to Level 15

Missions/Week	Estimated Time
5 missions	~40 weeks
10 missions	~20 weeks
20 missions	~10 weeks

Assumes average 50 XP per mission with good ratings and streak bonuses.

Resolver Responsibilities

As a Resolver, you will:

1. Review Disputes - Examine evidence submitted by both parties
2. Make Fair Decisions - Determine outcomes (Poster Wins, Performer Wins, or Split)
3. Provide Reasoning - Document your decision with clear justification
4. Maintain Neutrality - Never resolve disputes involving yourself or friends

Resolver Rewards

Reward Type	Amount
Resolver Pool Share	2% of mission rewards
DDR Fee	20% of dispute reserve
XP for Resolution	+50 XP per resolved dispute
Dispute Won (as party)	+100 XP

Dispute Resolution Process

flowchart TB
    A["🎯 Dispute Created"] --> B["📝 Evidence Submitted"]
    B --> C["👤 Resolver Assigned"]
    C --> D["🔍 Investigation"]
    D --> E{"Decision Made"}
    E --> F["Poster Wins"]
    E --> G["Performer Wins"]
    E --> H["Split Decision"]
    F --> I["⏰ 48h Appeal Period"]
    G --> I
    H --> I
    I --> J["✅ Finalized"]

Dispute States

State	Description
Pending	Dispute raised, awaiting resolver assignment
Investigating	Resolver reviewing evidence
Resolved	Decision made, 48-hour appeal window
Appealed	Decision appealed to DAO
Finalized	Final outcome, funds distributed

Best Practices

1. Be Thorough - Review all submitted evidence carefully
2. Be Timely - Resolve disputes within 48-72 hours
3. Be Fair - Consider perspectives from both parties
4. Be Clear - Provide detailed reasoning for your decisions
5. Be Consistent - Apply the same standards to similar cases

Getting Started

1. Check your level - Use the app to see your current XP and level
2. Reach Level 15 - Focus on completing missions with high ratings
3. Join Resolvers Guild - Apply through the Guilds section once eligible
4. Start Resolving - Access the Resolver Queue to see pending disputes

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Ready to help maintain trust on Horizon? Start your journey to Level 15 today!